Food Delivery App Features
Customer App Features
Login / Registration
Customers can login and register through social media accounts.
Create Profile
Customers can create a profile by adding details including name, email Id, contact number, password, and address.
Smart Search
Customers can use filters & sorting options to search for the right cuisine and restaurant.
Nearby Restaurants
Customer can look for all nearby restaurants. He can also search the name of restaurant or specific category in search box on the top right corner of the app.
Restaurant Menu
As soon as he clicked his favorite restaurant, he could view the menu list and addons and products with symbolling quantity and sizes.
Takeaway Orders
Customers pick up a food order from a nearby restaurant as per your convenience.
Order List
See all completed, rejected and waiting for an approval order list with details of the total amount, outlets, and name of products.
Schedule Order
Suffuse a sense of structure into your customers’ routine by entitling them to schedule orders in accordance with their convenience and agenda.
Store Details
See the outlet details along with reviews and comments of other reviewers with their likes/dislikes of a particular store.
Promo Code
Customers can use the promo code to get an extra discount on the total amount, and promo code is managed through the admin panel.
Categories/Subcategories
Select the item/items from the category and it’s subcategories as distributed by outlets.
Multiple Payment Methods
Customer can choose any payment mode like credit card, cash or wallet.
Live Tracking
Customers will get real-time updates for your order status.
Favorite Orders
Customer can mark his favorite orders and also view for his past completed orders.
Reviews and Rating
Customers can give reviews and ratings to the restaurant based on their delivery and food.
Add to Cart
Add selected items to the cart using the provided option for add/remove item quantity.
Referral Bonus
By referring their friends, family, and acquaintances to the platform, customers are awarded with redeemable rewards points and special discounts.
Order History
Reordering becomes a child’s play as customers can unhesitantly access the list of previous orders with their transactional and delivery information.
Social Share
Users can share referral code to their friends and also a favorite store’s profile on their social media.
Invoice
The user gets a digital invoice for their order with details of delivery charges, offers, tax, applied discounts and many more.
Change Address
Customers can change the delivery address by auto-complete suggestions or pinning the location directly on the map.
ETA
Customers can get ETA (Estimated Time of Arrival) details along with an order confirmation notification.
Multiple Order
At a time, Customers can place the order of multiple items with accessing multiple stores.
Give Tip
Customers can give a tip to the provider if they want to.
Push Notifications
customers can get push notifications for orders, tracking information, promos and offers, etc.
Restaurant App Features
Restaurant Profile
Restaurant can add their profile like name, address, menu, photos, working hours, contact details, and much more.
Order Dashboard
Restaurant can check all orders information in order dashboard.
Edit/Update Profile
Restaurant can update their profile like name, working hours, photos, and more.
Customer Order Status
Restaurant owner can easily view the new orders. Once he assigned the order, he can view the order status whether its being prepared or delivered.
Menu Manager
Restaurants can add or modify their menu, prices, items, and minimum order payment.
Manage Opening Days & Timings
Restaurant owners can edit and change their opening-closing timing. They can can update the settings from the dashboard.
Order Alerts
The moment a customer confirms an order, a swarm of notifications throngs the restaurant panel indicating the complete information about the order.
Earnings
Restaurant can see the earning reports on a daily, monthly and weekly basis, including all necessary details and payment methods.
Payment Tracking
The whole gamut of successful and pending transactions, along with the respective payment mode, can be retrieved by the store manager proficiently.
Review Manager
Restaurant can see all the customer reviews and reply to them.
Promo Code Manager
Restaurants can add new promo codes to new and existing customers.
Ads & Marketing
Restaurants can promote their brand within the app and increase engagement with their customers.
Manage Special Offers
Restaurant can add new special offers and deals to reward existing customers.
Data Analytics
Restaurant owners can use data to understand their customers’ behaviors and predict market trends.
Message customers
Restaurant Owners can send message at any time to the customers regarding conveying any type of information.
Multiple Payment Gateways
We are open to integrate any Payment Gateway System according to client’s Country/Region and his choice.
Manage Delivery Areas
Restaurant owner can smoothly manage his delivery locations where he wants his food to be delivered.
Customer Details
Restaurants can view useful information on their online customer base.
Send Request To Delivery Agent
Restaurant can only send requests to the delivery agent associated with them. Restaurants can select delivery agents manually also.
Support Center
Store managers are made eligible to receive unwavering telephonic technical support and assistance of any kind from the platform administrator.
Multiple Language Support
Restaurant Owner can seek for assistance in translating language through language support feature for targeting customers from different locations.
Delivery Agent App Features
Delivery Request
Delivery agents can get requests from the nearby restaurants.
Delivery Information
Delivery agents get all information about order pickup and drop location.
OTP Verification:
Delivery agent get a verification code on their registered mobile number from the admin.
Submit Documents
Delivery providers upload their essential documents to the app to start receiving the delivery requests.
Call / Chat
Delivery agents can call / text to customers for any queries related to the order.
Delivery Agent’s Availability
Delivery agent can switch their availability anytime to Online / Offline. The delivery agent can’t receive a pickup request while he is offline.
Edit / Update Profile
Delivery agent updates their profile adds a name, address and contact details.
Bank Details
Deliveryman adds their bank details to collect their earnings from the admin directly in their bank accounts.
Referral And Earn
Deliverymen can share their referral code to their friends through their social media accounts.
Earnings
Delivery agents track their earnings, commission and payments in the delivery app.
Delivery Agent’s Multiple Shifts
The delivery Agent can work in multiple shifts (Day & Night) to make more money.
Deactivate Profile
Delivery agents can deactivate their profiles through the app.
Reward System
A unique loyalty program that rewards delivery personnel for their service.
On-Duty/Off-Duty Toggle
The delivery executive can log in and log out of work at their convenience.
Delivery Route Optimization
The application provides the shortest and fastest route between the restaurant and the customer’s location.
Admin Panel Features
Restaurant Manager
Admin can add and manage all restaurants on the same platform to assure robust supply.
Customer Manager
Admin can view details of all the app customers, orders, and much more.
Offers Manager
Create new offers, deals, and discounts. Get approved deals from partner restaurants.
Earnings
Set restaurant commission rates varying as per restaurant partners. Choose from different payment options accepted globally and make payments.
Store Manager
Manage the registered store details and their access to the system by choosing to add or remove and limit the store access.
Menu Manager
Admin can make menu listings from restaurant partners available for ordering.
Order Manager
Admin can use key metrics to check on all the orders processed through the platform.
Notification Manager
Admin can manage app, SMS, and email notification settings for partners and customers.
Add Countries
Admin can add one or more countries where they want to serve using the dedicated admin console and manage operations separately.
Add Cities
Choose to add multiple cities where you want to extend your delivery services and create excellent experiences with adding multiple cities and choosing customized settings for each.
Reviews Manager
View and access customer reviews for restaurants, flag poor-performing restaurants, and maintain standards.
Wallet Manager
The wallet is going to help to handle the payment and commission. They can check the wallet to see how much money is left and withdraw money whenever they want.
Advanced Analytics
All-important insights deduced from customer behavior are available to the admin to aid formulations of impactful business action plans.
Customer Feedback & ORM
The admin can help settle disputes between restaurants and customers, billing, etc.
Referral
Derive referral codes for users and delivery providers and set discounts for the use. Also, the admin can view the referral reports to analyze the use.
Draw Zone
Draw different delivery zones inside the city and change the delivery charges and other settings for specific zones or enter a radius to derive different zones
Payment Gateway Management
Admins can activate/ deactivate any of the available payment gateways based on customer patronage and market relevance.
Overall client rating is 5 out of 5 for Appicial by 1000+ clients.
