HIREME TAXI
WORKFLOW
1. PASSENGER APP
2. DRIVER APP
3. ADMIN PANEL
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Login & Register
Register
Driver/Rider can register via
Mobile number and OTP (one time password sent via SMS)
Other possible options
Mobile number and password + mobile number verification via OTP
Email id and password
Social media accounts like Facebook, Google or Linkedin
Whatsapp message integration option available.
Side Menu
The rider has menu options like trip history, payments, wallet management, edit profile, share, referrals, and view notification features.
The driver has menu options like manage uploaded documents, trips history, wallets statement, daily and monthly earnings, share, referrals and view notification features.
Home Screen
Select / Enter Location Details
The default pickup location will be the rider's current location. A rider can change the pickup location and drop location by entering the address or moving the pointer on the map, and the location will be filled automatically.
Driver’s Availability
Driver can switch their availability anytime to Online /Offline. The driver would not receive a ride request while his availability is offline.
Vehicle Details and Upload Documents
Vehicle Details
The driver will add the vehicle details like brand name, model, manufacturing year, registration number, and upload vehicle picture.
Upload Documents
This feature provides security against drivers; drivers have to upload their documents like Id proof, license, and registration certificate to be on board. The admin can manage these documents dynamically. All updated information along with the uploaded documents will be shown on the admin panel for approval and verification.
Book A Ride
After entering the location, rider can choose the vehicle category from the available vehicle category list like hatchback, sedan, mini, or SUV.
After category selection, an estimated fare will be shown with the base fare, ETA time and distance, traffic condition basis on pickup and drop off location.
Rider can apply promo code for the discounts. Rider will choose to book the ride for now or schedule a ride for a later date and time.
Request for Ride
Find Driver
When the rider confirms the booking, a ride request will be sent to the nearest online available drivers in the specific range area (admin can set the radius).
New Request
Drivers will get the new booking request notification with sound. They can accept/reject the booking request.
Confirm Booking
Request Accepted
The driver will accept the trip request. The driver gets rider details like name and contact number.
Confirm Booking
When the driver accepts the trip request, a booking confirmation notification will be sent to the rider.
Rider Gets Driver Details and Ride Status
Driver Details
After the trip is accepted, rider gets driver details like driver name and vehicle details like image, plate no. and vehicle type. Rider and driver can do the Chat and call with each other.
Ride Status
The rider will get notification messages about every state and when the driver is near the pick up location.
Driver Arrived and Pick-up
Driver Arrived
Driver will be reached to the pick up location and mark the status as arrived.
Rider Pick-up
Rider will get the driver arrival notification.
OTP and Begin the Ride
OTP On Trip Start
After the driver arrived, The rider app shows a 5 digit OTP that rider will provide to the driver at the time of start the ride.
Begin Ride
After entering the five digit OTP, the driver will mark the ride status as start ride.
Rider Reached Destination
Rider Not Reached
If the rider does not reach the destination, the driver will enter the reason and end the trip.
Cancel The Ride
Riders and drivers can cancel a trip for any reason. Cancellation fee will be applied.
Waiting Time and End Ride
Waiting Time
If the rider wants to wait for someone or buying something while on the trip, then driver can click on "start waiting" button, and the waiting time will start. The total Waiting time will be logged and will be added to the fare calculations.
End Ride
When the rider reached the drop location, the driver can end the trip.
Payments for Ride
Payment for Ride
Rider have multiple payment options to pay the amount like card, cash and wallet.
Payment confirmation Notification
After the successful payment by rider, driver gets a notification message for the rider paid successfully.
Fare Summary
The rider can view all the details, including the total distance, time, amount to be paid, and promo code.
The driver can view all the details, including the total distance, time, wait time, ride cost, taxes, and promo code.
Reviews and Ratings
Rider / Driver
After completing the ride, both rider and driver can rate depending on their ride experience. They also have the option to submit feedback to each other.
Trip History
Rider / Driver
Rider and driver can view all the rides completed and cancelled, including pick-up and drop location details, fare amount, and time.
DEMO OF HIREME UBER LIKE APP
Passenger App Demo Links
Driver App Demo Links
Admin Panel Demo
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